In early April 2017, the newly-appointed business account manager at the Confederation Bank of Canada's branch in London, Ontario, was reviewing a long-term loan request for CA$1,500,000. The president of Yates Control Systems (YCS), an engineering company focused on providing automation solutions for manufacturing companies, had requested the loan to fund the purchase of a new facility for her company as part of a strategic expansion plan. YCS’s .....more

An entrepreneur is reviewing her business plan for a proposed new venture that would provide billing services to emergency room physicians in a hospital setting. She has to make a final recommendation regarding the feasibility of the plan. The entrepreneur must ensure that her financial analysis provides a realistic projection of the revenue and profit. She also wants to consider all the pertinent factors that could potentially affect the viability .....more

Teaching note for product 9B14N008.

A young entrepreneur is preparing the marketing portion of a business plan to launch a board games cafe, and he needs to complete the plan within a week so that he can review it with his business partner. The marketing plan must include a recommendation for a target market and detail plans for promotion, pricing and product offering. The partners have budgeted $6,000 for promotion to gain exposure and bring customers into the cafe.

A fourth-year science student at The University of Western Ontario must provide the manager of Infection and Prevention Control her recommendations to improve staff compliance with the hand hygiene requirements of the medical and support staff at London Health Sciences Centre and the Ministry of Health and Long-Term Care. The Province of Ontario’s Ministry of Health and Long-Term Care had implemented an initiative called "Just Clean Your Hands" .....more

Teaching note for product 9B12C022.

The general manager of environmental and engineering services in a southwestern Ontario city is preparing a recommendation regarding the implementation of "green bins" to collect organic wastes from city households. When making this decision, he must consider the costs to the taxpayer to implement this program along with other qualitative issues. The case is written for an engineering economics unit in a general business course for engineering .....more

Michael Patterson is an engineering technician at Confederation Kitchen. The company is downsizing its staff in response to declining profitability. Patterson has heard a rumour that he will now report to a supervisor for whom he has little respect and with whom he has had trouble in the past. The engineering and manufacturing manager has called a meeting to discuss Patterson's new role, and Patterson must decide how candid he should be at .....more

In this (B) case to Michael Patterson (A), product # 9B10C024, an engineering technician meets with the new engineering and manufacturing manager. He shares his thoughts about his new immediate supervisor, but the manager believes his comments to be inappropriate and presents the engineering technician with a formal written reprimand. In a time of economic uncertainty, the engineering technician must determine what action, if any, he should tak .....more

A retired scientist and her partner want to start a company near London, Ontario, specializing in training horses for dressage competitions. The partners must ascertain whether the $100,000 they plan to invest will be sufficient to cover cash requirements, or whether a loan is required. Neither partner has had any business training, and they are unsure how to prepare proper financial statements. The partners wondered whether any further information .....more